CSA...supporting separated families

CSA's Customer Commitment outlines the principles that support our delivery of quality customer service to you.

Take a few minutes and find out about recent changes to the child support legislation so you can make informed decisions and arrange your child support in a manner that works best for you and the other parent.

Separated parents who have children from a same sex relationship are able to apply for child support from 1 July 2009, following the introduction of new legislation removing discrimination against same sex couples.

The DVD, Your guide to the new Child Support Scheme, supports Community and advocacy agencies in understanding and engaging separated parents about the new Child Support Scheme.

It is available online for viewing or download.

Thanks to customer feedback, assessment notices are now easier to understand. Customers who register with the Child Support Agency or customers who make changes to an existing child support case will now receive our new child support assessment that has been redesigned to include the eight-step formula we use to calculate child support.

Welcome to the October/November edition of CSA's newsletter, designed to keep CSA customers informed about what's happening across the Child Support Scheme and the CSA.

View the CIS schedule to find the next information session near you.